Restoring Commercial Properties
Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.
SERVPRO of East Hamilton Fairfield specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
Being prepared for a storm
Here are some tips on what you can do to be prepared:
- Learn about your local community’s emergency warning system for severe
- Discuss thunderstorm safety and lightning safety with all members of your household.
- Pick a safe place in your home for household members to gather during a thunderstorm. This should be away from windows, skylights and glass doors that could be broken by strong winds or hail.
- Make a list of items to bring inside in the event of a severe thunderstorm.
- Make trees and shrubbery more wind resistant by keeping them trimmed and removing damaged branches.
- Protect your animals by ensuring that any outside buildings that house them are protected in the same way as your home.
- Consult your local fire department if you are considering installing lightning rods.
Different kinds of lighting
Lightning creates shock waves. Lightning striking across a cloud produces shock waves that we know as thunder, but it can also cause these on the ground. These shock waves are powerful enough to explode cinder blocks and shatter windows, so it is wise to inspect the foundation of your home if lightning struck nearby.
Lightning can damage electronics. When it travels through a home’s wiring system, lightning can transfer its charge throughout the electrical network of the home—causing significant damage to anything plugged in. A surge protector is a good precautionary measure for protection.
Lightning can start fires. Because lightning typically strikes buildings or structures, it can often cause fires. Not only do its high temperatures have the potential for igniting a home on impact, but it can also cause severe wiring damage within the walls of the home. If your house has been struck, the fire department can perform tests to ensure the wiring is not a fire risk.
If your home or business experiences a lightning fire related damage, call SERVPRO of East Hamilton Fairfield.
SERVPRO of East Hamilton Fairfield is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.
IICRC Certified Firms must
- Present accurate information to consumers and conduct business with honesty and integrity.
- Require a technician on all jobs who has been formally trained and passed all required tests.
- Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
- Maintain liability insurance to protect all parties in the event of an accident.
- Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.
The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.
Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.
When there is a problem on the roof of your property, rainwater can seep through without your knowledge. The water may cause damage to your house by ruining your valuables and furniture. If you notice water damage at your property, it is a good idea to contact professionals to help with restoration.
Our SERVPRO technicians understand the technical aspects of the restoration process and the utilization of proper equipment and products to dry out the property, our team may be able to help reinstate the loss environment to a preloss condition. Our team also responds quickly to prevent further damage to your premises and exercise safety during the restoration process.
SERVPRO is available 365 days a year and 24 hours a day. Call our office at (513) 422-9200.
What to expect
Water Damage: What to Expect?
When you have a water damage in your home or business, your top priority is to begin the cleanup process as soon as possible. We understand that communication is key to making the mitigation and restoration as stress free as possible. Our team at SERVPRO of East Hamilton Fairfield doesn't just walk you through the details at the initial visit, we are there every step of the way to make sure your experience as seamless and easy as possible. Our team will communicate directly with your insurance company and relay all details directly to you to you to ensure that you are always informed of the status of your property. We are emergency services and available 24/7-365.
Different categories of water
Category 1- Clean Water
Water that is classified as Category 1 is commonly referred to as “clean water,” as the water’s source is sanitary and does not pose any risks from exposure. Category 1 water examples may include melting ice or snow, rainwater, and broken water supply lines. While it does not appear as though Category 1 water poses a significant risk, this water can deteriorate depending on how long microorganisms remain wet after exposure and the environment’s temperature. If the water develops an odor, its sanitation has likely worsened, dropping its classification to category 2.
Category 2- Gray Water
When water falls under Category 2, it is significantly contaminated. Upon exposure or consumption, humans can experience symptoms ranging from discomfort to sickness. A wide variety of circumstances fall under Category 2, including common household water damage situations like dishwasher discharge, washing machine overflow, and toilet bowl overflows. Category 2 water also includes a few surprises, such as punctured water beds and broken aquariums. Like Category 1 water, this water can also deteriorate to Category 3, also known as “black water.”
Category 3- Black Water
The most severely contaminated category of water according to the IICRC, Category 3 water, is commonly known as “black water.” Water of this category is grossly contaminated, according to the IICRC, and sometimes contains pathogens, toxins, or other harmful agents. Category 2 water is known to occasionally cause health concerns, but upon contacting or consuming Category 3 water, humans can experience very serious health concerns. Types of water that fall under this category include sewage, flooding that originates from seawater and rivers, as well as wind-driven rain from tropical storms or hurricanes. It is important to understand that Category 3 water is capable of carrying harmful substances like toxins and pesticides, so it is best to allow a professional to handle the situation.
Emergency water/fire damage
Life would be convenient if everything stayed on schedule. Things only happen when they're supposed to, and the weekends are only for rest and relaxation. Maybe in a perfect world…
But this is the real world. Disasters never take a day off. Sometimes the emergency you experience is at 3 am. That burst pipe in your basement isn't going to wait until Monday morning. Once the fire department extinguishes the blaze, someone's got to come out and start to clean up the mess.
That's why you call SERVPRO of Warren County. Your call will be answered 24/7, and we'll be there when you need us. We are Faster to Any Size Disaster. We are emergency services and here 365 days a year.
When water leaks
When water leaks the first thing you need to do is shut off the source so that the water stops. It’s important to ensure that the water stops in response to turning off the valve. Example the supply line to the sink has burst. You turn off the valve to stop the water, if the water keeps coming out you will need to look for the shut off valve (The main).
It is not uncommon for old shut off valves to go bad to the point that when you try shutting them off, it doesn't work. If this is the case in your property, you will need to locate the main water valve. This valve is usually located at the water meter for city water. If you have a well, it is typically located by your pressure tank.
In the event of a water disaster in your home, you want to limit the amount of water leaking. By locating the source of the leak and shutting off your main water valve, you are well on your way to recovery.
SERVPRO of East Hamilton Fairfield is available 24-7/365 and can be reached at (513) 858-1071.
Flood water in a commercial building
Category 1: Clean Water
This type of water damage is what most of us are familiar with. It comes from a sanitary water source like a kitchen sink or appliance, and it looks and smells like it came from the tap. This type of water is usually safe, but once it is exposed to the environment it could pick up bacterias or other harmful substances. You could start the clean up process, but it is always best to wait until the professionals arrive to assess the situation and the damage that has been caused.
Category 2: Gray Water
Gray water is the water that no one really wants floating around in their business or home. It can be caused by things like a broken toilet or broken sump pump. Gray water can contain harmful microorganisms and can cause illness if ingested.
Category 3: Black Water
Black water is highly contaminated with bacteria, chemicals, and other toxic pathogens and is unsanitary. This type of water damage could be a result of sewage problems or contamination of standing water over a period of time.
If you ever experience any kind of damage, give us a call. We are emergency services and are available 24-7/365.